1 reviews | Active since Jan 2016

14 Apr 2016, 11:31

FALSE ADVERTISING

I logged onto the website as I am interested in purchasing a top loader machine . I was excited when I saw there was a Defy 13kg top loader for R1299.95 .I called my regular store I normally purchase from and they knew nothing I was then told the website is not often updated . I called the customer care line and still nobody knew what I was speaking about . <br> I am disappointed as this is false advertising and I really wanted to purchase the washing machine considering it was such a bargain . <br> I am also upset that I could not get any assistance as nobody has access to the company's website . <br> I would really appreciate some assistance as a valued customer and why advertise something nobody knows anything about . <br> Frustrated Consumer .

0
Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply15 Apr 2016, 13:29
Official
Hello coughlanb,



Thank you for contacting the JDG Customer Resolution Centre.

We acknowledge receipt of your Hello Peter but we are unable to reach you on the details provided with this post.

In order for us to assist you further, could you please contact our customer resolution centre at the telephone number below and provide us with more details relating to your post?

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Kind Regards,
JDG Resolution Centre
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Best regards,