**** goods sold at Bradlows

I bought a bedroom suite from Bradlows Randburg and it started cracking. I reported that to the Randburg store on the 30th of June and had to do a follow up with them to collect the suite for repairs. This was only done in September after which they kept quite. Only when l called their warehouse l was told that the factory does not want to fix the suite as it's not their fault. They said the Randburg branch manager will call me but l guess the manager was too busy as l had to call myself. I was then told l have to pay for the repairs yet when l bought the suite l was made to take out all kinds of insurance to cover that suite. Now that l am coming to the end of my payment period they have the audacity to tell me that they do not cover material only fire and theft. This was never explained to me when l bought the suite. They purport to sell genuine quality furniture when all they sell is **** leather and the attitude is appalling. Is this how you treat paying customers? I want my suite repaired and the repairs paid for by Bradlows or return my money.