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wendy T

1 reviews | Active since Jul 2016

29 Jul 2016, 06:56

extremely poor service

<p>JDG must close shop!! ******* service!! i lodge a complain on the 23/07/2016 about a manager that failed to complete customer collection agreement. resulting me to loss money, time and effort. to this day costmer service failed me as well, nothing was done. each time i call to follow up i will be told to wait for reference number. i was told that nothing can be done without a complain reference number. yesterday i was called by the sales man who sold to me saying that they do not have stock anymore. why did they take my money if there knew there is no stock. that ******* unxceptable.</p> <p> </p> <p>the headoffice is as useless as their branches *******!!!, i am extremely angry and hurt. this is poeple life you playing with here.</p> <p> </p> <p>you cant take my money and send me from pillar to post.</p> <p> </p> <p>is either you take your business serious or you close shop.</p>

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Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply11 Aug 2016, 14:21
Official

Good day Wendy


It has come to our attention that the matter has been resolved. Please contact us on ***should this not be the case and we will escalate this matter further.

Thanks and kind regards,
Customer Resolution Center

Best regards,