DM
Difedile M

1 reviews | Active since Jul 2011

04 Mar 2015, 09:53

Extremely disgusting service!

My mother bought a very expensive 3 piece lounge suit from Bradlows on 16 October 2014 and paid FULL CASH for it! The two seater came with the nasty hole at the back and she immediately reported this matter to the manager in Kroonstad. After a few painful visits to the store, she eventually got her message through to the manager and only on the 23 January 2015 they came to collect the two-seater as well as the damaged headboard which she also paid for in full from Morkels. To this day she has no furniture but the branch is sitting with new stock on the floor!!! This is totally unacceptable! My mother doesn't deserve such treatment, she doesn't owe you guys a dime! Your service is disgusting I should have you know!<br> <br> Claim number for Bradlows: BR-GE ***4<br> Claim number for Morkels: ***5-8

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Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply04 Mar 2015, 14:23
Official
Hello mrsdm,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number for Bradlows is *** and for Morkels is ***

Thanks and kind regards,
Veni Byers

Best regards,