****ed

I did an application online and it was pre approved and I choose to use Pinetown branch and when I get there I complete the application and I was looking for a four plate stove and they require a deposit I than request to pay the deposit on my pay day and they agree so yesterday night I saw 2 missed calls and today I went straight to them to pay the required deposit and they told me that since I didn’t pick up the call yesterday they cancelled my deal and if I requested my documents back they told me that they misplaced it I must come back anytime from tomorrow and I told them I need to my payslip they told when they get time they will look for it yet they didn’t help me now I want to do an application to other furniture shop now I’m stuck coz they refuse with my documents.