Dissatisfied with Bradlows due to an unreasonable delay in processing my refund.

Bradlows failed to deliver the item I had on layby after informing me that it was out of stock. I was then required to submit refund documentation, which I did on 22 December 2025. I was advised that I would receive my refund within 7–14 working days. As of today, this timeframe has elapsed and I have still not received my refund. Despite multiple follow-ups, my emails are being ignored and the matter remains unresolved. Due to this experience, I will never consider shopping with Bradlows again and would not recommend them to others.