1 reviews | Active since Mar 2009
Disgusting service from Bradlows
My husband and I purchased furniture from Bradlows East Rand on the 22 Nov 2021. We advised them that the furniture due to us waiting for registration must only be delivered once we phone and advise them. On the 2nd December I phoned and spoke to Dikeledi *** to ask if furniture could possibly be delivered on the 6 or 7 December. I was told my furniture would be delivered Tuesday 7th December at 2.30pm. I duly went to new place only to be told at 3.30pm they were not sure when my furniture could be delivered. Tulani *** advised me it would be delivered on Thursday 9 December at 2pm. I then called Dikeledi to make sure of delivery, only to be told it would be delivered at 3.30pm. I called Bradlows Customer care section at 14.22 - ***- what a joke only to be told by the man on the phone it is not their problem I must speak to branch - Why do they have a customer care if this is the case. When I spoke once again to Dikeledi she asked me to speak directly to Tulani, who informed us that he would only possibly deliver the furniture after 5.30pm. All I can say is I will never use Bradlows again and will be sure to tell all my friends and family of the disgrace full service we received. Bradlows are very quick to collect monies but service - well thats a total joke.
