Disgusting service from Bradlows!!

I bought a dining room suite (from bradlows carletonville) that comes with a free server on the 23rd November 2019. A week later it was delivered and there was no server. I phoned the store before the delivery guys left and the sales person and manager told me they'd follow up with the watehouse. I phoned everyday to follow up and I was given the run around every single time. I'm not an unreasonable person or a difficult customer but had they been honest with me about the delay from the get go we wouldnt be in this position. 3 weeks ago ( over a month later) the server is finally delivered and guess what?? It is broken..the delivery guys left it and asked me to phone the store on monday which I sure did. Sales guy came to see it and confirmed it was broken. Was told I'd get a new one a week later another one is delivered and guess what?? It fell apart as the delivery guys were trying to unpack it. I phoned the had office (red ***).The store manager phoned me the next day (which I thank her for because communication is key, let the customer know what's going on)o confirm it was the manufacturer's fault and I'd get a new one, the warehouse would get in touch with me to arrange an exchange.That was over a week ago and still no word from the warehouse. Now I'm sitting here with a broken server and I know when I phone the just as useless customer care centre they will log a complaint but no one will ever get back to me. Come fetch your broken server bradlows!!! Bradlows does not take customer complaints seriously and the quality of your furniture is nonsense by the way. Come collect your broken server. Once they take your money on on your own.