1 reviews | Active since Jul 2017
DISGUSTING DEFECTIVE QUALITY OF PRODUCTS
I PURCHASED A LOUNGE SET FROM BRADLOWS CHATSWORTH CENTRE IN NOV 2017, WITHIN 3 MONTHS THE 3 SEATER HAD SUNKEN AND MADE FUNNY SQUEAKY NOISES UPON SITTING ON IT. THE HEAD MANAGER OF CHATSWORTH HAD INSPECTED THE LOUNGE TO FIND IT WAS DEFECTIVE QUALITY SO THE LOUNGE WAS TAKEN IN FOR 6 WEEKS WITH ONLY THE SQUEAKY NOISE BEING FIXED, THE SEATS WERE STILL SUNKEN. SO I CALLED AGAIN AND SENT THE LOUNGE SET BACK FOR ANOTHER 5 WEEKS, I RECIEVED THE LOUNGE SET THIS WEEKEND WITH THE PROBLEM STILL NOT BEING RECTIFIED, UPON ASKING FOR A NEW LOUNGE OR CREDIT THEY REFUSE TO ASSIST. I PAID ALOT OF MONEY FOR THE LOUNGE SET AND THEREFORE EXPECT QUALITY, THE LOUNGE SHOULD LAST FOR A GOOD 5 YEARS ATLEAST UNTILL THERE IS WEAR AND TEAR BUT THIS PIECE OF ******* ONLY LASTED 3 MONTHS AND THESE UNPROFESSIONAL DISGUSTING MANAGERS ARE NOT INTERESTED IN ASSISTING ME. ALL THEY CARE ABOUT IS MAKING A SALE OF YOU WITH YOU CHEAP PRODUCTS THAT LACK QUALITY. THE RIGHTFUL THING TO DO IS GIVE ME A CREDIT!!! I DONOT WANT THIS LOUNGE SET ANYMORE YOU CANNOT KEEP GOING BACK AND FORTH TAKING IT FOR WEEKS AND NOT DOING ANYTHING, ITS CLEAR AND EVIDENT THE PRODUCT IS DEFECTIVE SO JUST GIVE ME A REFUND OR I WILL GET LEGAL. READING ALL THE REVIEWS IT ONLY GOES TO SHOW HOW ********** BRADLOWS IS AND PEOPLE NEED TO BE MADE AWARE OF THIS AND NOT SUPPORT THIS STORES!!!!!!!! I WILL POST THIS ON THEIR SOCIAL PAGE AND MAKE PEOPLE AWARE, YOU DONT GO AROUND TAKING PEOPLES MONEY GIVING THEM **** AND EXPECT US TO CONTINUE WITH THE PRODUCT, SPENDING THOUSANDS ON A LOUNGE SET IS NOT EASY MONEY.
ABSOLUTLEY DISGUSTED WITH BRADLOWS, WORST HOME STORE EVER, NO CUSTOMER SERVICE.
