JA
Jeremy A
1 reviews | Active since Jun 2016
24 Jun 2016, 08:26
Disgusting
<p>I Purchased a lounge suite last year, It broke within a year and was fetched from me and taken to Richardsbay warehouse. after a month, It was returned to me, but i did not accept it as it was damaged during the repair. Its been another month and Morkels has still not given me feedback... 2 year garuntee store takes 2 years to resolve customer compliants...</p>
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Replies (3)
Morkels and Bradlows's replyOfficial
05 Jul 2016, 09:44Good day Andrew
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ********** 677.
Thanks and kind regards,
Customer Resolution Center
Best regards,
Morkels and Bradlows's reply05 Jul 2016, 09:44
Official
Good day Andrew
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ********** 677.
Thanks and kind regards,
Customer Resolution Center
Best regards,
JA
Jeremy A's updateReviewer Update
22 Sept 2016, 12:53These clowns have still not given me feedback. I eventually got a cal 3 weeks ago to say that the couch was repaired and lying at their warehouse. The call was by an auditor. I was promised that this would be escalated to head office and they would get back to me. Suffice to say that that has not happened. I have been paying for this, yet I am not using it. Morkels needs to compensate me for this *******.
JA
Jeremy A's update22 Sept 2016, 12:53
Reviewer Update
These clowns have still not given me feedback. I eventually got a cal 3 weeks ago to say that the couch was repaired and lying at their warehouse. The call was by an auditor. I was promised that this would be escalated to head office and they would get back to me. Suffice to say that that has not happened. I have been paying for this, yet I am not using it. Morkels needs to compensate me for this *******.
Morkels and Bradlows's replyOfficial
22 Sept 2016, 13:29Good Andrew
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest
Thanks and kind regards,
Customer Resolution Center
Best regards,
Morkels and Bradlows's reply22 Sept 2016, 13:29
Official
Good Andrew
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest
Thanks and kind regards,
Customer Resolution Center
Best regards,