Delivery of Merchandise delayed with no feedback or notification

I am a customer at Bradlows in the Phoenix Plaza. When applying for an account everything ran smoothly until it comes to the time to deliver. I purchase goods 2-3 weeks ago and there was a so called problem at the warehouse. I spent a lot of time and airtime calling to confirm delivery and went in-store and each time given a new excuse. This is indeed very disappointing as it does not take 2-3 weeks to deliver 3 items. The staff are eager to assist when you walk into the store but after the deal is done the customer service is pathetic. If a store does not have stock of an item should they put a sale through for you? A customer should never be **** to..Staff are not doing us the community a favor but it is their job and principle to keep customers updated. To date one item has been delivered per week..Ridiculous