1 reviews | Active since Sept 2015
HELLO PETER<br> I bought a fridge two years ago and it had guarantee for three years. l finished paying for the fridge last year since l had bought it on credit.i had a problem with the dispenser and reported it, a technician was sent to repair it, but he said he could not do anything they have to give me a new dispenser. i had to call them since from the day the technician last came they never got back to me , three times I called but to no avail, they kept on making promises that they are still checking . then when l called again Shado told me its no longer in stock as they are no longer manufacturing the same type of fridge l had bought. so l have to top up money to enable me to get a new fridge.Since mine was R4000 and the one they have was R6400 or R6900 I therefore have to pay either R2400 0r R3000. So that means l am paying again for the fridge that l had already finished paying for which is rather unfair for me, because why would i pay for the same fridge twice, its just like l am buying a new fridge again. PLEASE HELP ME!!!!!
Best regards,
Best regards,
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