De*****ing your own company and broken goods

I have never come across such ************ people in my life, I app**** for credit when they are asking me for my expenses as I am giving it to them I say for example 3000 for food they type 2000 when I ask what they are doing they tell me they do that so I can get more credit!! I refused this and said I want the truthful and correct info captured, to me that constitutes de*****ing your own company. They then deliver me the scratched and broken demo model from the store when I had blatantly said in store I am paying for new and want new. I then get told to just keep it and they will send the supplier! I have demanded my deal to be cancelled. Never have I come across such lying, scheming people