Defective Headboard

Good day<br> <br> On the 13 June 2015 I went to the Bradlows at Cnr Vd Walt and Vermeulen Street, Sammy Marks to buy Mayan 3 Piece Bedroom Suite for which I paid cash price. The furniture was to be delivered to Venda (Limpopo).<br> <br> When the furniture was delivered the headboard (top) was defective. I took it to the store to report and showed them the picture of the defective. At first the attitude of the sales person was dipressing but in the end after demanding to report the matter to the manager was given this rerence number: JM-***5-42.<br> <br> I made it clear to the manager that I would like them to replace the defective headboard or return my money and take back their furniture. I was promised they will investigate before they can replace the headboard. I dont accept that delaying excuse, all I want is for the headboard to be replaced or my R 10 000 to paid back and I will go purchase at House and Home. I can't accept this nonsense, becasue I paid cash I am treated differently. If you can't do what I am asking you to do I will instruct my attorney to take action against company. <br> <br> Before end of this week I want to see you replacing the defective headboard or return my R 10 000.