JM
Johannes M

1 reviews | Active since Sept 2015

24 Sept 2015, 20:46

Damaged Goods nd Bad Service

Hi!<br> <br> On 17 December 2013 I bought Nebraska 3 pce lounge Suite from Bradlows few 5 months after da couches started sinking. I went to report at Bradlows which took them 1 month before collecting da 2 seater couch. It took them 3 months to repair it, it was returned after 3 months nd I was happy , 2 months after that the 3 seater nd 1 seater was sinking bad too. They collected them for repair ut I had to fight after 2 months begging them to bring my couches. My couches were delivered 3 days after a serious argument . They still the same way they took them still sinking . The branch manager came to my house tested them nd felt them that they are not well repaired , he promised to call me after dealing with the warehouse. Still waiting nd I have settled the payment of the couches long ago. I dont want this couches anymore as I was told by the old Manager dat the company that manufactured Nebraska is discontinued. Pleaase I need ny money back . I am paying insurance for this couches why cant I be helped.

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Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply25 Sept 2015, 11:27
Official
Hello MalosJJ,

Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ***.


Thanks and kind regards,

Customer Resolution Center