DAMAGED GOOD

On 27Nov'15 I bought a bedroom suite cash from Morkels Bloemfontein in St Andrew street. It was delivered on 30Nov'15 @ 21:03 pm. There were damages on the goods. The person who delivered the goods did not want to take the goods with him and he refused to leave my house if I did not sign the delivery note. I wrote my complaint on the goods and signed it. On the 1Dec'15 I called Conny on *** and she said she has not received the delivery note yet and she would call me back. She did not call me so I went back on the 2Dec'15 and send her the pictures of the goods to her cell phone as requested by her to *** and she said she would log a complain. On the 10Dec'15 I called her again to give me their complaints department e-mail address and only then she said she will lodge the complain and received this message \Your product complint is logged with JD Services Centre: Ticket nr"MO-JM-***) I don't want the goods anymore I want my full refund because I need to constant call Morkels and ask how far are they. """