PT
Phindile T

1 reviews | Active since Apr 2016

19 Apr 2016, 10:55

DAMAGED FURNITURE WITHIN 4 MONTHS OF PURCHASE

I am highly disappointed in Morkels Furniture, A few months ago we bought a bedroom Suite. In less than four months it was damaged and we phoned Morkels informing them about the damage. They told us that they will come and fix it but now they are giving us bad attitude telling us that they are not sure if they will ever fix it, when we go the store they tell us stories. Morkels motto is your two year guarantee store\ its shocking that the goods were damaged before reaching 6 months. we have bought goods at other furniture stores and we have never experienced such. That bedroom Suite was expensive and it doesn't even last a year. I am never buying from morkels again. I am so dissapointed becuase you are not living up to your motto."

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Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply20 Apr 2016, 14:45
Official
Hello PTSHILANE,

Thank you for contacting the JDG Customer Resolution Centre.

We acknowledge receipt of your Hello Peter but we are unable to reach you on the details provided with this post.

In order for us to assist you further, could you please contact our customer resolution centre at the telephone number below and provide us with more details relating to your post?

Account holder's full name
Account holder's reference number
Alternative contact contact number
The sales order / invoice number

Kind Regards,
JDG Resolution Centre
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