1 reviews | Active since Nov 2012
DAMAGED FURNITURE
My husband and I bought a bedroom suite and a lounge suite from JD Group ( Morkels ) in Mabopane, Central City branch on 8th January 2015.We paid R26000-00 cash for the goods. We were promised that the delivery will be a week from the date of purchase. The incomplete goods were only delivered on the 15th January 2015 and only the bedroom suite and the lounge suite were delivered, however the dresser was not delivered. The dresser was only delivered on the 19th January 2015.The large table comes with six chairs, four with arm rests and two without. Three chairs with arm rests were delivered and three without. We reported the matter to the store even before the dresser was delivered. We were promised that when the dresser is delivered, they will bring one chair without the arm rest and pick the one that was delivered. We have been phoning the store.<br> We also went to the store on two occasions but we are still waiting. The other chair's decoration on the headrest is falling off. Not the armrest chair, meaning, we are having two chairs that are faulty. My name is Theresa Nkoana, whose details are appearing on the documents. Please help as we have been sent from pillar to post.
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***
Thanks and kind regards,
Veni Byers
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***
Thanks and kind regards,
Veni Byers
