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Phumelele M

1 reviews | Active since Nov 2015

17 Nov 2015, 16:42

Damage goods and out of stock

I 've made a layby be at Morkels at Maponya and I've paid in full in sept promising to deliver goods but they delivery one bedroom suite the other one follow after the week and was damage and when my mom tell the driver to return it back and supply with correct the driver refuse and leave it. Out of stock ( Wall Unit) Joseph and Lebo promise to give me other item eventually I must add money on top. Today they only deliver 1bedbroom coffee table with damage bedroom suite. Real I'm not happy about the service and now they take advantage of a hearing problem. I would appreciate if the office can resolve the matter as soon as possible. I have all the picture of the broken bedroom suit <br> <br> Any respond I will appreciate to communicate with email since I'm having a hearing problem or using sms or what app<br> Regards<br> Phumelele Mdakane

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Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply17 Nov 2015, 17:06
Official
Hello Phumelele 02,

Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ***.


Thanks and kind regards,

Customer Resolution Centre