Credit report

Re: Fw: *** /. JD COMPLAINTS: *** (2de emai) I have open a account with Bradlows in Oct 2020 over a period of 24 months. I settled the account in 6 months On the end of Mei bradlows never deducted the last (Final) installment and I made a eft on the 14 of may (Please see attached proof)

On the 2 June 2021 to find out that my Credit Bureau's shows that im in arears I did contact Bradlows (Customer Resolution Center) via email and was told that they will update the consumer’s/your credit record and may take between 1 to 20.

Now to find out that my Credit Bureau's shows I in arear for 2 months (please see attached proof of credit report)

I even ask the name of the person helping me but they don't send it and ask several time for a settlement letter and its ignore.

I do have all the emails as proof what was received and send I have been sending them email but no response from them. even call them but no help at all