1 reviews | Active since Feb 2021
Completely Disappointed and not a happy customer
I have bought a reclining suit in May 2020 and it was faulty and they took it in and I decided to purchase another suit at a higher price as I could see the quality was much better, it was delivered faulty as well, I got it exchanged and another came in and I saw faults after the seven days thats stated for exchange. I specify that the ;ounger suit had cuts and other faults. They have been taking my sofas for repairs but refused to fix my 3 seater as they said its customer liability while I reported this as early as after the 7 days. Now I am stuck with one repaired sofa and the rest are faulty. We have been disappointed with the quality of these sofas from day one yet the price we paid is so expensive and us to be not satisfied. I would not recommend Bradlows to anyone as of the service and quality I have received compared to the money we paid, so disappointing.
