Complete idiots at JD Group call centers.

<p>I was promised a paid up letter after payment of my account. Firstly the debit did not even run on the correct day. Then I call through and have been now told to wait 3 or so days. Thabiso Ramollo then asks me to go to the bank and arrange reversal of debit order. And then I must take the money and pay directly at a branch. All I want is what I asked for" a paid up letter" nothing else.</p> <p>the staff at the braamfontein call center need training as they did not even know that their head office is on Marlboro. </p> <p>Such inefficient service, but I'm certain after this account is now settled I will get harassed by the stores again to purchase again. </p>