Complain

Hi my name is Nobuhle P. Ngubane, On the 15 December 2017 I purchased Zanzibar 4 pce Lounge suite (product code ***) order no. ***, when they deliver it had faulty one of the Sofas was broken and I reported that they come and fetch that sofa to fix it but when they bring it back still that faulty was there and I give up because I realized that even I return it still they won’t fix it, they still have that faulty. On the 19 May 2018 I bought again the Sala Coffee Table, Brown, Mahogany (product code ***) order no. *** again the coffee table had a faulty but I didn’t report since it was not a huge faulty. On the 24 December 2019 my mother Thokozile G Khumalo purchased Cartier 3pce Bedroom Suite BLK (Product code ***), Onyx 3pce Bedroom S, Black Polyurethane (product no ***) order no ***4 again there are many faulty things on the furniture and there are parts that were short and I reported so many time but no feedback because in the store they said they placed a complaint in the relevant department but up until today on update. I’m very worried about the services we are receiving as customers in Bradlows as such, I’m buying my home furniture at Bradlows because I thought they have quality furniture but now everything that I bought there is no quality at all and when they came to delivery they always came at night because they know it would be hard for us to return the furniture if you see some faulty, I am very disappointed even people that I’m closed with they also complaining about the low-quality of Bradlows furniture. Contact no: *** or ***