sM
sibongile M
1 reviews | Active since Jul 2015
19 Aug 2015, 11:33
Cancelled order but refund not received
I bought a bedroom suite at Bradlows Pretoriuos street , Pretoria on 1 August 2015. I was informed that it will be delivered on 3 August 2015. But it was not delivered. I went to the store on 4 August to ask what was happening, but due to the bad attitude of the manager I ended up cancelling the order. I was told that since i paid with a credit card i will receive my refund after 7 working days. 7 days have passed and i still have not received my refund.
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Replies (1)Morkels and Bradlows's replyOfficial
19 Aug 2015, 12:08Hello Sbosh1985,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Morkels and Bradlows's reply19 Aug 2015, 12:08
Official
Hello Sbosh1985,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
