BRADLOWS THE ****

I RECIEVED A HUSH/ ****TY TREATMENT FROM BRADLOWS MIDRAND, THE STORE MANAGER BY THE NAME OF ALUCIA, SHE SOLD ME LOUNGE SUIT FROM LAST YEAR WHICH WERE FAULTY, CHANGED THEM TWICE BUT STILL THE SUITES ARE STILL FUALTY, I ASKED FOR A PICK UP AND REFUND OF THE PURCHASE. THEY HAVE COLLECTED THE LOUNGE SUIT BUT SHE REFUSES TO PROCESS MY REFUND, HAVE BEEN GOING UP AND DOWN AT MY COST TO FIX THIS BUT I'M NOT WINNING, TRIED TO CALL HEAD OFFICE BUT THE PHONES RING UN ANSWERED.