Bradlows Southgate pathetic service

Hi Bradlows Southgate has the worst customer service ever. My brother and bought a tba nd bed at Bradlows Southgate.We were assisted by sales lady Sannah. We bought a smart t.v. but when delivered it was not a smart tv but a normal t.v. we went to the store to return it and the sales lady was very rude but advised that she would replace with smart tv. The manger also agreed very rudely and told us to plonk the tv at his desk which we did.A week later they advised that there was no stock of smart tv's and that they would have to redo the entire contract. We agreed however 3 months later we still paying for smart tv we don't have. When we queries rhis with the manage and Sannah at Bradlows Southgate they informed us that it would be sorted ,however they were both very rude.,screaming at my brother and I. 3 months down the line the my have not credited us and we still paying for a tv we don't have. This is thee worst service EVER. BRADLOWS Southgate needs to re think their sales people and not to mention the manager/leadership which is no better. All we want is our money back or a smart tv but no one can assist us.

I am warning consumers to please be cautious when buying at Bradlows as there service is pathetic.

Not resolved even after 3 months.

Gairoonisa