1 reviews | Active since Jun 2019
Bradlows Robertson **** service
I have never in my life experienced such **** service. I bought a few stuff from bradlows Robertson, amongst those things was a Hisense Tv. I have had numerous problems with that Tv. The on the first incident it took them almost 4 months before they eventually send back the TV. This year the one side of the tv screen just went black. I went in and told the manager. He said that i should keep the Tv at home, because he didn't want any roaches in the store. That there were customers that brought stuff to the store and they bought it with roaches. Anyway, I kept the tv at home we booked it in for repair on the 12th of March. On the 28th of April, some rep of Hisense was at my home to come and have a look at it. He left and said that someone would contact me within a week or so, nothing happened. On the 21st of May I went to the store to check whats going on. The manager told me that they are still waiting on response from the Hisense team. On the 25th June I still haven't heard from the manager at bradlows. I decided to call the Hisense rep that were at my house, He had told me that the credit for my new tv were approved on the 12th of May already. On the same day I called the store, i didn't tell him that I know that the credit was approved. I asked the manager if he had heard anything, he said no nothing. I asked his area managers number. I called her, she told me that the credits go through her and she didn't receive anything. I gave her the reference that Hisense gave me, she said that they would call me back. On the 29th June I had to call them again to get an update & still nothing. On the 30th the Manger called me & said that the credit was approved. He is going to contact me again, because there is no stock of the tv that I had in the warehouse. I asked him if I can get another brand, he said he will call me back. I haven't heard from him nor his area manager. If I had knew that this was the type of service that I would receive from Bradlows I would've never even walked into that store. I am a customer, but yet I have to call them to get an update. I will tell everyone that I know, never ever to buy from bradlows again. They must just give me my new tv and f*** off. To any-& everyone that reads this. STAY AWAY FROM BRADLOWS
