Bradlows restonic Brad is a trash

Kindly assist me I bought a queen size bed Restonic at Durban west street Bradlows and after a month it’s makes noise when you are sleeping and the mattress goes down when you sleeping it’s like you are entering in the hole and I lodge a complain they I must took a pictures and videos of mattress and base I did that and they say they gonna change only base yet the mattress still giving me hard time I need to put pillow for to sleep well and today they deliver the new base and only to find that one of the legs is broken so I won’t be able to sleep on it because the it’s got 3 legs I’m so ****ed because they giving me attitude yet every month they debit.