Bradlows payment systems not updating on time.

I have managed to pay my account with Bradlows for the past 6 months without fail. The debit order goes from my bank account straight to them.

However, I was surprised to learn that I have missed a payment and I am in arrears in May. This negatively impacted my credit history and score, because now I appear as an ************* client to potential businesses.

I have sent an email to their finance department. A lady called Lorraine Motaung responded to my email and promised to get to the bottom of this issue at hand. She further responded that the account has been updated.

But my name has already being tarnished. The company and finance department should take full responsibility and update the information with the relevant credit bureaus.