Bradlows Furniture Stores_Appalling Quality and Service Delivery

My experience with Bradlows has been nothing but a nightmare. I had informed Norma at the Bradlows store a month prior to making the purchase of what I wanted to purchase ( 2x queen base sets, a Mayan bedroom suite and mayan cupboard) in purchasing and from the onset stressed that my furniture needs to be in good condition as the current furniture on the showroom floor was damaged. I was told yes don't worry it will be. To get my furniture delivered to me within 2 days I had to make urgent payment on the 20th of March before 12H00 and was told I would receive my furniture on the 22nd of March in the afternoon, I rushed from work which is 30km away from the store to get there before 12 to make a cash payment. I received my base sets in the afternoon on the same day of making payment. On Thursday, 22 March I had specifically app**** for leave as I was preparing the delivery of my furniture, I was given a call on the Thursday morning from Girlie at the warehouse who said I will only receive it on the Friday, my response was that I would not be home but my mum and domestic was. I then called the store and informed them of my dissatisfaction and was told nothing can be done, I must wait for Friday. I then called Friday morning to enquire delivery time only to be told that I said I was not home and it would have to be Friday. Thank you to the delivery men who delivered my Mayan cupboard on the Friday but that had to be returned as it was damaged but a new one brought to me back in the afternoon. I even logged a formal complaint with their customer care centre and was promised a call back, till today no call was received and a reference number could not be issued as the lady had to speak to the store first then log the complaint. I waited till Saturday even though I had a function happening, when the delivery happened on Saturday the 24th of March, the condition of the furniture was appalling, not one piece was brought in good condition, the paint work is damaged on my pedastals , the dressing table and stool, the mirror is scratched as well as damaged, not only that when the delivery truck was leaving my complex, they broke the electric fencing which I had to now foot the bill for. I had informed the store the same day and a complaint was registered the Monday. From Monday to Thursday, the lady Carmen from Warehouse called me to advise that she will arrange delivery on the Saturday and she will personally look at the furniture prior to it being delivered. On Saturday 31 March, a new bedroom suite was delivered in even worse condition than the one I already have. This was then sent back to the warehouse. I called Norma at the Bradlows store to advise. Bradlows was so ever ready to take my money but no one is ensuring that I get quality goods that I paid for and was promised to be delivered to me. In between this I have made numerous calls and follow ups as well as had to cancel my plans to wait for the delivery of the furniture as well as live out of boxes for the past 2 weeks as I was unable to pack anything. I am now highly irate as no is taking me as a customer seriously and ensuring that the goods are delivered timeously and in good quality.