Bradlows doesn't know what customer service is. Let's look for competitors.

Yesterday I went to a Bradlows branch to make a payment since I noticed they didn't debit last month and this month. On arrival the branch manager, after having told him what I came there for, put me on the phone. I was attended to by a rude woman called nicole livier, and as we were talking I couldn't take being belittled and when she advised me the calls were recorded I exclaimed," I can be glad so they can hear how rude you are".

I had to leave the phone and the branch manager spoke to her. She told him that there was an error that they were going to rectify and the debit order will go off on Friday. I will REVERSE it. I can't have business transactions with rude people. Just come and collect your staff. I will see where to buy these. I thought I was a good customer who would, after noticing a discrepancy go and pay but it seems I treated bad people good. I haven't even received a free gift that I was told to choose. After choosing, Amos told me it was gonna come with the delivery. It never came. Oh shame Bradlows!