Bradlows disappointed!!!!!!!

The way I'm so disappointed by this company it's really sickening, I wrote a complaint about the broken fridge the issue was resolved and I canceled the fridge but I was debited for the fridge which I tried reversing the debited amount my bank informed me that I can't as this is a Debi check approval. I was highly disrespected by the manager from Traderoute Bradlows who is Joe. After I repeatedly told him this debit better not go off now this. I'm fed up going up ND down regarding the same query and no one bothers to call or follow up with me after I've continuously followed up. I really can't take the level of stress as I am pregnant and really should anything happen to this baby I will fully put the blame on Bradlows Traderoute. I had a spoilt food which I didn't claim for, not I'm being debited and no one seems to know how to reverse my premiums, what them happens to my bank charges? Who will repay that???? I wouldn't recommend bradlows to anyone and I will be taking this further my lawyers will be I contact with them and social media will be updated about this. I'M VERY DISAPPOINTED!!!!!!