Bradlows customer negligence

I am really dispointed with the service that Bradlows festival mall and their central credit offices.

My application to purchase reclyner couches was approved and then during the final stages of the application, as we were about to redo the debi checks as they have failed the previous day.

I was advised by the sales to my bank and get assitance with the debicheck. When i got bank from the bank and as we were about to debi checks, i was then told there was an account (House n home) which was behind by one month, i told them that was not the case.

I was then advised to go to the store and get letter( proof) that my account wasnt behind, which i did so and submitted a stamped statement from house n home.

They then proceeded with application and told be told it was going smoothly, they are just doing final employment checks.

Juat as i waiting for the call to tell me that the couches will be delivered, i was hit with another bomb shell to be told that my account was now declined, new reasons were i had to finish the so called account which is behid.

I was made to go up and down for nothing, the emotional roller coaster which i went through, they got my hopes so high and to be let down, it was totally unceptable.

I was then asked by one of the sales to ask my wife to apply and told them no and the following day my wife was then called behind my back, she was then asked to apply.

That is not how you treat your customers