Bradlows Arbour Crossing has poor service

I bought a coffee table in August 2021 and the day after it was delivered I called the Arbour Crossing branch to inform them that the table is faulty as the class was not clamped properly. The manager Nosiza promised that the table will be collected. In December 2021 the table was still not collected and to make matters worse the glass has fallen out now. We spent Christmas and New Years with a broken table that was purchased Cash in August 2021. We were reffered to Tasha aswell who is in the customer complaints section and she kept lying that the table is at the warehouse. It is 18 January 2022 now and complaint has not beed attended to and sadly even the other side of the table is loose now which gives us the impression that we might have made a mistake and bought poor quality at Bradlows. As of today before writing this review I had called the store manager at Arbour crossing and he dropped the phone during the conversation.