Bradlows a bunch of rouges

Purchased a bed from Bradlows Chatsworth, was told delivery will be made on Monday the 15th of June, bearing in mind the bed was paid for on full aswell as delivery, so i understand that the call centre needed to phone me to confirm delivery, i missed the call on Saturday, mind you i phoned the call centre twice on Saturday, had no response i phoned in on Monday still no response, went ro the store Wednesday the 17th of June with promises that delivery will be made today the 18th of June, the managee promised he will send his private vehicle to pick up the bed and deliver it, what a load of lies!