black listed

on july 2011 i settled my account with bradlows, the end og august they debited the amount of 675 and i went to the shop and told them they have debited the money in my account then they refund me on hand. 2 months later i received the statement states that i owe them then i went to the shop again and i spoke to the credit manager by name peggy, she promised to fix but nothing happened. i went there agin spoke to hessie and dineo they are both credit manager. three weeks back i got regional managers contacts (wilcro) he asked for my details he will