Bad Service with attitude

<p>Evening</p> <p>I am so disappointed the way Morkels is handling this complain. To me it shows that morkels has hired staff that only cares about themselves not about the customers who buy from them and pay their salaries. We have been good customers who never missed a single payment on a monthly basis, and they train their staff to rob customers bcs if that employee by the name of France knew his job or was not trained to rob customers he would have taken the money to settle our first account. The account is under my husband name Bradley Mbila ********** 493087. </p> <p> </p> <p>My husband took the initiative to call customer resolution centre, phoned 1023 and got the number, called and was through to customer service, they gave him number ********** 100 which just ranged and went through then played the music for morethan an hour without any response. Is this how they treat us, miss this the thank u we get for giving them the business and being loyal.</p> <p>I thought by now the matter will be solved and allow me to pay the amount that was due on the day I was at the shop R1812. We have paid our account faithfully every month without fail through debit order, yet the treatment we receive is different. There is nothing I hate like being given attitude by their staff (France) whom at the same admitting that he said I must come after 48hrs.</p> <p>I need to know what must I do as I am sitting with the money that I should have paid and close my first account as I don't want it to be debited on the 25th June 2016.</p> <p> </p> <p>Your response will be highly appreciated, hoping to hear from you soon</p> <p> </p> <p>Zanele Mbila</p> <p> ********** 630</p>