Bad Service with attitude

<p>Morning!</p> <p> </p> <p>Just a follow up, eversince I wrote a report about morkels staff who refused to take the settlement of my other account R1812 on the 31st May and said to me I must come back after 48hrs. The account is under my husband name Bradley Mbila ***. Since we received acknowledgement receipt of my complain saying they are investigating further they will come back to me, to date nobody has tried to communicate with me or my husband. </p> <p> </p> <p>I thought by now the matter will be solved and allow me to pay the amount that was due on the day I was at the shop R1812. We have paid our account faithfully every month without fail through debit order, yet the treatment we receive is different. There is nothing I hate like being given attitude by their staff (France) whom at the same admitting that he said I must come after 48hrs.</p> <p> </p> <p>I need to know what must I do as I am sitting with the money that I should have paid and close my first account as I don't want it to be debited on the 25th June 2016.</p> <p> </p> <p>Your response will be highly appreciated, hoping to hear from you soon</p> <p> </p> <p>Zanele Mbila</p> <p>***</p> <p> </p>