BAD SERVICE &UNPROFFESIONAL

I'm so disappointed with Bradlows my mother log incident for the Defy fridge that was make a bad noise and on the 05/02/2019 I called them on behalf on my mom with this ref no Mo- DEFY ********** 5-5593 they promise they will send a technician to came and have a look on the fridge they gave me turn around time of 7 working days.

I called the called toll free 0 ********** 33 several time with no help and they told me a deferent story that they do no have a turn around time they refuse when I wanted to speak the manager, Madla told me manager is busy on a meeting.

He gave me number ********** 139 on the 14/02/2019 they promised a technician will call, in the after same day technician call he promised that he will come on Sat.

Until this date the fridge is not fixed and the freezer side is not working now, I wasted so much air time with no help from Bradlows but every month they deduct the instalment.