Bad service and no refund received

<p>3months ago I did a laybye at bradlows kokstad just to be told after paying final payment that they no longer manufacturer the lounge suite. .. I asked for a refund after disgusting customer services from they store manager telling me I am not the only customer she deals with amongst other exchange of words... a refund that was suppose to take 7 - 10 days I am still waiting for my money and all I hear is my refund is being dealth with but to my surprise no money has being refunded to.....</p>