bad service and breach of contract

<p>I have huge problem with Bradlows( Market street, JHB) as on the 10th July 2017 I went signed the contract for the bed that i bought at Bradlows, Ntebogeng when I asked when is the first debit of the installment, she said 27th August 2017. I then ask for the assurance then is said same date.<br />On the 20th July 2017 i received call from this number ********** 404 informing me about the debit that is going off on the 27th July 2017, of which i disputed that and elaborated that Ntebogeng said it's only going off on the 27th August 2017.<br />She then said she will make notes on my account about this issue, i reminded her that I have proof of the particular debit date. She i must go to the tore to find out which i went and again spoke to Ivy who referred me to Ntebogeng. i went to Ntebogeng about this debit matter and she said no they are wrong my first debit is on the 27th August 2017 not 27th July 2017.</p> <p>i must no worry this issue will sorted with Head office, but today i get message telling that my account is in arrears, when i called the number provided, the lady said it's not Head office and i must go to the store to sort my account problem which i said why should i sort the in-competencies of Bradlows as i didn't speculate the debit order date but Bradlows did. she went dead silent. i told her i am going escalate this matter as this is breach of contract on their side.</p> <p>her are the references provided to me:<br />Customer resolution center complaint ref: ********** 726 then issued #249846 <br />Account ref no: ********** 2</p>