JP
Jane P

1 reviews | Active since Sept 2022

15 Sept 2022, 14:00

Bad service

Actually no stars with my review I purchased a gomma gomma recliner lounge suite in November 2020 it came damaged the manager bradley arranged another set foe me which again was faulty came damaged leather was torn he continued to string me along eventually agreed for me to get a credit and pick a new lounge suite all this happened in 2021 and continued until 2022 after I chose the lounge suite I then could not get a hold of Bradley any longer that was in March 2022 thereafter in May I was told that he no longer works there and the is no record of my lounge suite exchange or complaints and him giving me a credit for which I paid R20000 cash mind you thereafter the staff and management from bradlows became defensive and rude unhelpful fast forward I contacted gomma gomma and they assured me they will sort it out the lounge suite was picked up 3 weeks ago to this date I don't have alounge suite very

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