Bad Service...

Im so dissaponted with the service i got from badlows. I have been a very loyal constomer over the years but this kind of treatment is not on... I purchased couches still paying for them the were damaged since the delivery i book a call for them to inspect they were repared two weeks later same problem i laid a complaint no one seemed to care.. The quality of the couches looking at the amount of money I'm paying every month very disappointing i even regret i could tried another store they fading away as if they're old they don't even look like genuine leather... I feel like i have been ****med.. How can u be paying for something that u not happy with ? How is that fair? Youhhh im.so angry shame each time i look at those couches i feel very angry.....