BAD SERVICE

My son purchase a leather lounge suite for me as the gift however when the goods were delivered we discover damages on two seater ,we immediately advise the store and were advise that they will contact their complaint department we only received the sms advising us of the compliant since from that day we haven't receive any phone call let alone when will the come collect the lounge suite , My son paid cash however I been treated as if I bought with credit , I need a full refund before the end of the day as Barlows is UNREALIABLE AND UNPROFFESIONAL, will go some wherelese clearing you the sell quality I doubt if its genuine leather <br> <br> Manini Annastacia Twala ***<br> <br> Receipt detail Jabulani Gladwell Twala