bad service

<p>I purchased a hisense 49 inch smart led TV from them 2 months ago from the 16th of April 2017 I noticed a thin green line going across the tv I then sent my mum there on the 3th of May 2017 to tell them what is going on with the tv and that I would like a new tv and not repaired cause I know that the CPA law states that should u have a problem with anything u purchase within 6 months u have a right to change it for a new one or something else so the manager of the store said to my mum I mus bring it in so on the 6th of May 2017 I took it there only for the manager to tell me sorry the 7 days are up we cannot give u a new tv but I know that's ******* talk and further more no1 ever told us that when we bought the tv on the 8th of may 2017 a guy from the store by the name of mto called me and told me the people from hisense is coming to assess the tv and take it from there so I said to him why should I be dealing with hisense when I purchased the tv from bradlows it's yourls job to make sure I'm sorted and url deal with hisense so he said he apologises for this his just getting instructed from management so I said ok fine,so on the 18th of May 2017 the guy from hisense came over so my mum explained to him that I do not want this tv repaired due to its only 2 months old I want a new 1 so he said only the store can do that now look at the ring a rosie and how the customer gets thrown arround I then get a call on the 19th May 2017 from same guy Mto telling me look rowan I have spoken to the regional manager which is MR CHARLES LEE and my manager which is RUWAIDA and they are not willing to change the tv I then said I have had ENOUGH I'm going to let my attorneys deal with url and hello pieter he then called me back about a 1hr later then said my boss which is the manager foned her boss and spoke and they willing to settle on giving me a display tv I then said ok then the very same night I thought about and said no I can't accept a display tv that's been there for god alone knows how long so I called on 20th of May 2017 spoke to same guy and said look I can't accept a display tv when I bought a brand new tv he then said he has to now speak to manager which is off so only monday the 22th May 2017 will I get a call.I think I have had enough of this now all I want is my tv changed everymonth bradlows don't wait for the instalment.all I would like is my tv changed what is so hard in that.</p>