mJ
matome J

1 reviews | Active since Aug 2014

09 May 2015, 12:30

BAD SERVICE

I bought lounge suite and TV stand at Morkels Vosloorus. On the 4th May 2015 the supplier called me to inform me that they will delivery my furniture on Wednesday - 06/05/2015, to my suprised they only delivered the lounge suite. I called Morkels store and spoke with Keitumetse, she told me that the only eason we received only the lounge suite is because they invoiced it separately. So we will get the TV stand before the end of the week. Today is Saterday and I haven't received anything from the store or their suppliers. <br> <br> I called the sales lady ( Keitumetse) on her cellphone and she told me that her phone had problem with speaker and she gave me the landline number to call her back. I call the number that she gave me and it was ringing unanswered. Call her back on her mobile number and it rang without answer. Their service is so disgusting and don't think I will buy anything from MORKELS

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Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply09 May 2015, 12:45
Official
Hello jamess!2,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ***.

Thanks and kind regards,
Customer Resolution Center