BAD CUSTOMER SERVICE

<p>Good day note that I'm not happy about the service that I received at Morkels Vermeulen street in Pretoria. On the 13/07/2016 I bought the Contessa 8 pce dinning room suite cash (R10 000.00) the item was not available at the store they ordered at Jabulani Mall, because it had to be delivered at Soweto. On the 14/07/2016 my mom went to Jabulani Mall to collect it she was told that the other Bradlows has requested it, then I was called to by my mom when I told them that I need to cancel the deal they informed me that they'll check another branch. then later I was informed that they found it at Dayveton, I ask who will pay? no one has an answer. Then the driver from Morkels Jabulani promised my mom that he'll collect it. The same day he delivered the items at home, however the table and chairs were lose he promised to come back on the 15/07/2016 with correct *****s. He told my mom that he collected the item at Springs not Dayveton then she had to pay R800.00. Till today no one from your branches called to find out that everything is fine. I had to call Mpho at Vermeulen and Joseph at Jabulani Mall. I'm being taken from pillar to post. Kindly attend to the matter urgently.,if no solution is found I will request my money back by end of this week. Regards S</p> <p> </p>