1 reviews | Active since Aug 2015
bad customer expierence
there was special for a sleepmaster and smartphone infinity for 6999.99 until 6/09/2015 advertised on bradlows website. I app**** online at mabopane central city on the 5/09. Daniel said I mst come to shop on sunday morning and wen i arrived there the shop was closed. I called Daniel he said he spoke to manager they ll do the deal for me, I advised them I ll come to the shop on Saturday 12/09.I confirmed with tshepo, manager, on Monday he told me he ll still do deal for me.on 10/09 I went to shop to sign my deal. tshepo was nt available I went there again on Friday. wen I got there Daniel told me tshepo said I cant get my deal wat they can do for me is to give me 500.00 cashback. I was disappointed. they said they dnt have phones. I saw infinity phones in the shop. how can I got there twice not telling me they don't have phones at the end. y didn't the tell em in the beginning. I drove more than 15km for 2 days. my efforts and fuel is gone down the drain because of bad service they have given me.
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
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Customer Resolution Center
Best regards,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is *** .
Thanks and kind regards,
Customer Resolution Center
Best regards,
