Bad attitude

Another bad experience at bradlows Mayfield from their manager.my 1st review was an understatement of what I've experiencedone today.so I call in the morning to follow up on my TV which haven't been delivered for a month now without any update.phone transfered to manager by the name Malebo.by tee way she refused giving me her surname and she was not identified.lady gives me attitude telling me I dnt even know whom I initially spoke with well she says she's gonna get back to me within an hour. 2 hours went by 5 hours went by.I then decided to go there personally.the attitude I got there you could swear I'm the one on the wrong.she tells me I was never engaging with her from the starts.she never told me the stories iv been told about the drivers are broken from the starts so I shouldn't be demanding answers from her.I asked for her managers numbers she told me her.friends manager does talk to customers.once again I'm going home not knowing will I get my TV or should I forget about it