NL
Neno L

1 reviews | Active since Aug 2019

18 Jul 2020, 23:25

Appauled.

Not only am I shocked but disappointed on how this company have decided to deal with an issues that arised. So a purchase was done online with certain price and payment was done. With all that being done nd appointments being set for delivery there wasn't any follow up whatsoever until I took upon myself to call and enquire on delay I was told that payment didn't reflect I should send through proof and delivery will be done... But there's a problem cause the price has increased why is that so if the glitch was from they end.. I'm appauled but due to my love for the product I still purchased... Moral of the story follow ups are vital only after measures put in place no apology from managers clearly cause meetings aren't held for such grievances to be shared and protocols to be put in place. Your customers make you so treat us like you care not like some transaction.

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